Q&A

How do I know what size to order?

Our size guide is on the Orders page. If you are between sizes, we suggest ordering the larger size. You can always take it in. If you have additional questions about sizing, please contact us.

I do not see my size online. Can I still order it?

Most often, the answer is yes. If you do not see your size available online, please contact us.

How should I care for my wedding dress?

All Cathy Ebrada wedding gowns are dry clean only. The cleaning instructions are on the care label inside each dress.

Do you take orders from overseas?

Yes, we take orders from Singapore, United Kingdom, Russia, Japan, Australia, United Arab Emirates.

Can you design a one-of-a-kind dress for me, even long distance?

Cathy makes time in her schedule to design extraordinary custom gowns each season. If you think a one-of-a-kind dress is for you, send us an email and we will provide you with detailed information about the process.

How soon will I receive my dress?

Most of our dresses are made to order. Standard order time is 14 weeks unless you have requested a rush order (see the Orders page for rush options if you are on a tight timeframe). Dresses that are in stock may be packed and shipped within 24 hours.

I like your dresses but would like to make some changes. Will you modify your designs?

Each design is made as sampled, but we are always happy to grant special requests when possible. Just email us with your inquiry!